Cookie policy
Which cookies the Tropical Orchids Portugal website uses, what they are for, how long they last and how to manage your preferences.
Cookies are small text files stored in your browser when you visit a website. We use cookies and similar technologies (such as local storage) to make the shop work and, with your permission, to measure visits and show relevant advertising. We comply with Portuguese Law 41/2004 of 18 August and the GDPR.
1. Your choices
On your first visit, we show a notice where you can accept all cookies, reject optional ones or choose by category. Statistics and marketing cookies are only activated after you give your consent. Rejecting is as easy as accepting.
You can change your mind at any time using the Cookie settings link in the footer of every page. Your choice applies to the main site and to checkout (subdomain checkout.tropicalorchidsportugal.com) and is stored for 6 months, after which we ask again.
We use Google Consent Mode v2: until you give consent, Google tools do not store statistics or advertising cookies in your browser.
2. Necessary cookies (always active)
These are essential for the site to work, for example to keep your basket, log in, complete payment securely and remember your cookie choices. They do not need consent.
- toc_consent · Tropical Orchids · stores your cookie choices · 6 months
- wp_woocommerce_session_* · shop (checkout) · shopping session and basket · 2 days
- woocommerce_cart_hash, woocommerce_items_in_cart · shop (checkout) · basket contents · session
- wordpress_logged_in_*, wordpress_sec_* · shop (checkout) · customer account session · session, or 14 days if you choose "remember me"
- __stripe_mid, __stripe_sid · Stripe · fraud prevention for card payments · 1 year / 30 minutes
- PayPal and easypay cookies · payment providers · payment security, on the payment page only · varies
3. Statistics cookies (optional)
These help us understand, in aggregate, how the site is used (most viewed pages, where visits come from) so we can improve it.
- _ga, _ga_* · Google Analytics · distinguishes visitors and sessions · up to 2 years
- _clck, _clsk · Microsoft Clarity · shows how pages are used (clicks and scrolling, no form data) · 1 year / 1 day
4. Marketing cookies (optional)
These let us measure campaign results and show ads for our plants on other websites and social networks.
- _gcl_au · Google Ads · measures ad conversions · 90 days
- IDE, test_cookie · Google (DoubleClick) · personalised advertising · up to 13 months
- _fbp, _fbc · Meta (Facebook and Instagram) · measures and personalises ads · 90 days
5. Managing cookies in your browser
As well as using the site settings, you can block or delete cookies in your browser settings (Chrome, Safari, Firefox, Edge). If you block necessary cookies, the basket and checkout may stop working.
6. More information
To find out how we process personal data, see the Privacy policy. The list of cookies may change when we update our tools; this page is updated whenever that happens.
