Privacy Policy

Thank you for choosing Tropical Orchids Portugal as your source for orchids and related products. We are committed to protecting your privacy and ensuring that your personal information is handled with care and security. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or use our services. By using our services, you agree to the practices described in this policy.

Information we collect:

1.1. Personal Identification Information: We may collect personal identification information, such as your name, address, email, phone number, among others, when you make a purchase, fill out a contact form, or subscribe to our newsletter.

1.2. Payment Information: When making a purchase on our website, we may collect payment information, such as credit card details or other information necessary to process the payment.

1.3. Website Usage Information: We may collect information about how you use our website, such as pages visited, products viewed, time spent on the site, and other browsing activities.

2. How we use your information:

2.1. Order Processing: We use your personal information to process your purchases, provide the products you requested, and send information about the status of your order.

2.2. Customer Service: We use your information to respond to your inquiries, provide customer assistance and support, and resolve any issues related to our products or services.

2.3. Marketing and Communications: With your permission, we may send information about our products, promotions, special offers, and updates via email or other communication channels.

2.4. Website Improvement: We use the collected information to improve the performance and functionality of our website, as well as to better understand our customers’ preferences.

3. Sharing of information:

3.1. Privacy Protection: We respect your privacy and do not share your personal information with third parties, except when necessary to fulfill specific purposes related to our services, such as payment processing and deliveries.

3.2. Business Partners: We may share your information with business partners who assist us in providing services, provided that these partners agree to keep your information confidential.

4. Information security:

4.1. Data Protection: We implement appropriate security measures to protect your personal information against unauthorized access, misuse, or disclosure.

5. Your rights and choices:

5.1. Access and Update: You have the right to access and update your personal information provided to us.

5.2. Unsubscribe: If you no longer wish to receive marketing information from us, you may unsubscribe at any time.

6. Minors:

Our website is not intended for minors, and we do not knowingly collect personal information from individuals under 18 years of age.

7. Changes to this Privacy Policy:

We reserve the right to update this Privacy Policy from time to time. Any changes will be published on this page with the date of the last update.

8. How to contact us:

If you have any questions about our Privacy Policy or your personal information, please contact us at the following email: info@tropicalrochidsportugal.com.

9. Disclaimer:

The information provided on this website is for informational purposes only and does not constitute professional advice. We do not guarantee the accuracy or completeness of the information. Your use of the website is your responsibility. We are not responsible for links or content from third-party websites. We recommend reviewing our Disclaimer page. Thank you for trusting Tropical Orchids Portugal. We are committed to protecting your privacy and providing a safe and enjoyable shopping experience on our website. We recommend reviewing our Disclaimer page.

Thank you for trusting Tropical Orchids Portugal. We are committed to protecting your privacy and providing a safe and enjoyable shopping experience on our website.